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Salesforce Extended Mail Merge

I was on a call today with a client that constantly uses the Mail Merge functionality of Salesforce. It is important for their business to send out a lot of direct mail pieces. Anyway, they were unaware of the Extended Mail Merge capability of Salesforce and it surprised me because they have been Salesforce subscribers for many years now. So I took a few moments to demonstrate the Extended Mail Merge features and I also thought that this would be a good topic to write about on the site. [...]

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